Hoshin Kanri 3: Core Objectives

imageThe X matrix phase of organizational strategic planing is, by its nature, a long drawn out exercise. It establishes a blue print of the link between the core objectives and strategic goals of the organization.

The next step in the planning process is the Hoshin Plan Summary. It details the core objectives with a focus on safety, quality, delivery and cost. The fields and their use are:

  1. Core objective. What is the specific core objective developed in the X matrix exercise?
  2. Management Owner. Who is responsible for this core objective?
  3. Goals. What are the specific, measurable short and long term goals for this objective. These goals are the measure of success used to determine how effective the implementation strategies have been.
  4. Implementation strategies. What strategies will be implemented to reach the short and long term goals. At this point in the planning process, the strategies are broad based measures. These measures may have several implementation activities associated with them. These activities will be dealt with in the next phase of planning.
  5. Implementation focus. The focus for all core objectives should fall into one of four categories: safety, quality, delivery or cost. When preparing the Hoshin plan summary, managers should ensure that the focus is not just on one or two of the categories but rather touch all of them.

Up to this point in the planning process we have only set broad, organization wide goals. In the next several steps we will take this down to the departmental/ unit level.

What Others Have Said…

Michael developed a LEAN program for our hospital. This involved training both managers and front line staff in LEAN and its application in every department. Two LEAN projects were conducted in an effort to reduce inventory. There was a reduction of $135,000 in pharmacy inventory and $200,000 reduction in OR inventory."
Richard E. D’Alberto, FACHE
President & Chief Executive Officer
Laurens County Hospital

"Michael is a great speaker. He is inspirational and knows his trade."
Lynn Yarbrough
OR, JMRC

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Rita Jones
CEO, Dundy County Hospital

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Stephen Stewart
CEO, Artesian Valley Health System

"I like the process in implementation"
Brad Langdorf
VP Clinical Services, Community Hospital

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Mollie Heisel
Human Resource Coordinator
Brown County Regional Health Care
 
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Valerie Gigolyk
Supervisor
Loewen Windows

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Ann Corrigan, RN
VP of Patient Services
Henry County Health Center

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Pat Hales , Director of Quality and Educational Services Misericordia Health Center

“Excellent speaker- funny yet seriously important to improve our daily lives.”
Rebecca Ricartti, HR Director
Pacific Alliance Medical Center

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Stephen Stewart CEO
Artesian Valley Health System

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Curtis Hawkinson CEO
Community Memorial Healthcare

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Heather Greenwood, Med Tech
CHI St. Alexius Health

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Lynne Yarbrough, OR Director
Johnson Regional Medical Center

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Valerie Hangman, QI Coordinator
Providence Medical Center

I was impressed by the content and the clarity of the speaker.”
Jennifer Russell
Government of Manitoba

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Terri Davis, RN
Providence Medical Center

“Dynamic speaker who leads the group to discover the answers for themselves.”
Jeff Dolan
Canada Cases Ltd.

“Mike is inspirational. A Great Motivator.”
Glen W. Buckler
President
Two Small Men with Big Hearts


“You have to see Michael Bayer’s presentation.”
Lois French

Investors Group

“Excellent speaker with an important message”
Rob Vineberg
Regional Director General
Citizenship & Immigration Canada

“Excellent speaker- funny yet seriously important to improve our daily lives.”
Rebecca Ricartti,
HR Director
Pacific Alliance Medical Center

“Fantastic! My cheeks hurt from laughing so much, yet I also gained so much knowledge too! Thanks!”
Daiva Griese
One Legacy

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Stephanie Bloodworth
Case Manager, New Directions

“Fantastic speaker. Great for any industry.”
Ron Farmer
Personal Banker, CIBC

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